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Contact Us

Feel free to contact us with any questions you may have. Our info can be found on our contact page. We’re here to help!

What are your shipping policies?

COST

All orders ship 100% free!

SPEED

All items ship in under 2 weeks, with some shipping as fast as the next business day. Ship times are specified on each product page.

All items are handmade to order, and ship from Parkesburg, Pennsylvania. We appreciate your support of American made goods!

All orders ship in KIT form and some assembly is required.

What is your furniture made from?

MATERIAL

Pressure treated/ weather coated Southern Yellow Pine.

Is your furniture eco-friendly?

Every single piece of our furniture is made from wood which is a renewable resource. When you purchase an item from us, we plant a tree, which means we are creating more wood per item than is used to make it.

How is your furniture made?

WHO

All of our furniture is handmade in America by Amish craftsmen and craftswomen.

HOW

Think about how you’d imagine the Amish would make patio furniture - that’s how it’s made! All items are crafted with artisan tools by hand; and power tools are avoided whenever possible. This furniture is not made on an assembly line in a huge factory, and as a result each piece gains a personal touch. No two items are exactly the same!

Do you offer a warranty?

5 year warranty

All of our products include a 5 year manufacturer’s warranty.

Do you have a physical location?

Yes! However, we offer different options in-store than we do online. Please contact us directly through the website with any questions. Our team members at the physical location will not be able to assist you.

Terms, Conditions & Policies

Return Policy

If you are unhappy with any of our products, ORDERS CAN BE EASILY RETURNED for a full refund for the cost of the item(s). If you are unhappy with a product after it has arrived, it may be returned within 30 days of arrival for any reason. Return shipping is arranged by Amish American Pine at the customer’s expense.

Cancelation Policy

Orders can be canceled any time prior to shipment and returned within 30 days of shipment arrival.

Payment Processing

Payment is processed when an order is placed prior to shipment. Orders are produced in the order they are received. Once an order is completed, items ship via UPS and a tracking number is provided upon request.

Privacy Policy

Any information exchanged through our website, contact form, or checkout is kept private and not shared with any other persons and/or companies. this includes but is not limited to contact information.

Promotional Policy

Items on sale will be charged at the sale price. In the event that a sale ends, customers who have already purchased items, will not be charged an additional fee. All other store policies apply to items listed at a discounted price.